Do I need new booking software?
No. Wundaful is the booking system — schedule, packages, invoices, the books and client records live in one place. Clients reach it by text, web chat or email, and there's nothing for them to download.
Will Wundaful talk to my clients instead of me?
No. It takes care of the admin around them — bookings, reschedules, your policy, reminders and invoices — in your voice. You see every message, can step into any thread, and decide what it handles. Nothing changes without a YES.
When do I pay?
You add a card at signup, but nothing is charged that day. Your 30-day free trial starts, and your first charge is the day it ends. Cancel before then and you pay nothing.
What happens after the trial?
Your plan renews automatically at $200/month, every month, until you cancel. Extra teachers ($29/month) and $1 per card transaction we process (plus Stripe's standard processing fees; none on ACH bank payments) are added to that. There's no contract.
How do I cancel?
From Plan & billing in the app, in two clicks, or email hello@wundaful.app. Cancel during the trial and you're never charged. After that, your plan runs to the end of the month you've paid for, and you won't be charged again.
How do clients pay?
Online, by card or bank (ACH) through Stripe: every invoice carries a link to pay. Stripe's standard processing fees apply, and Wundaful adds $1 per card transaction on top of them. ACH bank payments carry no $1 fee. You can also record Zelle, check or cash yourself, with no fee from us.
What if it gets something wrong?
Wundaful asks for a YES before it changes anything — a booking, a cancellation, an invoice. And you can step into any conversation and take over at any time.
How long does setup take?
Minutes. Add your clients and schedule however is easiest: type it, say it, snap a photo, or send a spreadsheet. Imports from Mindbody and Momence are coming soon.
Do I get my own texting number?
Yes. Your studio gets its own number, and we handle the carrier registration paperwork so your texts are delivered properly.
Is my client data used to train AI?
No. Your studio's data is used to run your studio, and nothing else.
Can I add teachers or another location later?
Anytime. Locations are unlimited, including virtual ones, and each extra teacher is $29/month. Change it whenever you like.